Prato Bakery

The great taste of Tuscany

Terms and conditions

Shipping & Handling

All orders placed before 10 AM Eastern Time (Monday through Thursday) will be processed and shipped that same day, pending availability and credit card authorization. All orders placed Friday through Sunday will not be shipped until the following Monday. For 3-days shipment, orders placed after tuesday at 10 AM will be shipped the following monday. Holidays are considered a weekend and no products will be shipped on these days. If for some reason, any of the products selected are out of stock or if additional identification is needed for credit card authorization, Prato Bakery will contact directly with you. Prato Bakery is unable to deliver to P.O. Boxes.


If chocolate cantucci are ordered we strongly recommend overnight or 2-days shipping services during the summer, because the chocolate can melt at high temperature.
SPECIAL ORDERS: Please contact Prato Bakery directly via this mail:


Prato Bakery does not accept any returns of the cantucci purchased through our website. If you decide to refuse any shipments from Prato Bakery, you are responsible for both the original shipping costs incurred and the cost of returning the package to us.


Prato Bakery takes the utmost care and concern for your privacy while you are shopping on our website. Prato Bakery does not sell or share any information gathered from our website or from our stores. For the online shop to be able to function we need to ask certain information such as name, shipping and billing information, phone number, email and credit card information. Transactions on our site are secured using Paypal payment system. Our website does not store your credit card information.


Creative Intelligence S.r.l.